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davfoxy
Newbie
‎02-29-2024 11:49 AM

I cancelled Peacock a month ago and I'm still being billed

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I cancelled Peacock a month ago and I was billed $5.99 again this month.

How do I get this refunded?

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renojim
Community Streaming Expert
‎02-29-2024 01:39 PM

Re: I cancelled Peacock a month ago and I'm still being billed

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@davfoxy, contact "Account, payments & subscriptions" support at https://support.roku.com/contactus.  Also, if your subscription was directly with Peacock and not through Roku then you'd have to cancel directly with Peacock.

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renojim
Community Streaming Expert
‎02-29-2024 01:39 PM

Re: I cancelled Peacock a month ago and I'm still being billed

Jump to solution

@davfoxy, contact "Account, payments & subscriptions" support at https://support.roku.com/contactus.  Also, if your subscription was directly with Peacock and not through Roku then you'd have to cancel directly with Peacock.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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