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RGammons
Newbie

I am getting charged for a subscription that I cancelled.

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I cancelled my subscription for MotorTrend and yet it was charged on my account.  I need to have that refunded. 

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renojim
Community Streaming Expert

Re: I am getting charged for a subscription that I cancelled.

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@RGammons, contact Account support at https://support.roku.com/contactus.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

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1 REPLY 1
renojim
Community Streaming Expert

Re: I am getting charged for a subscription that I cancelled.

Jump to solution

@RGammons, contact Account support at https://support.roku.com/contactus.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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