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docknee
Level 7

How do i change my mailing address for Roku?

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I also had an order ship to a two year old address.  No place to change the address on the website and NO response to my email's for support.  

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RokuDanny-R
Roku Employee
Roku Employee

Re: How do i change my mailing address for Roku?

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@docknee

Thanks for the inquiry.

For order related issues, please reach out to our support team directly here for your 'Questions about returning my Roku device or managing my order' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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HDMIGuy
Level 14

Re: How do i change my mailing address for Roku?

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As I indicated in response to another post by you on the same topic, login to your account and update your payment information NOT your account information.  You have a place to change your billing address.

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RokuDanny-R
Roku Employee
Roku Employee

Re: How do i change my mailing address for Roku?

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@docknee

Thanks for the inquiry.

For order related issues, please reach out to our support team directly here for your 'Questions about returning my Roku device or managing my order' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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