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How can I remove prior owner from Roku TV and add myself?

I bought a used Roku TV from a person and their Roku is still logged into it. I cannot seem to remove their account or log them out so I can log in

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renojim
Community Streaming Expert

Re: How can I remove prior owner from Roku TV and add myself?

You have to factory reset the TV and link it to your Roku account.

How to factory reset your Roku® streaming device | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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