All I see is the Roku screen with advertisements but it won’t give me a code. How do I get activated? Everything is still in place. I’ve got the remote and it’s plugged into the wall and TV. I was told I could still use it, I created my own account.
You'll have to do a factory reset to switch accounts on a roku, no other way. Either go into the settings> system> scroll down to Factory reset> follow prompts
Or find reset button or pinhole on the roku itself, with it powered depress it for over 30 seconds no matter what is on screen.
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