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Sherenerl
Level 7

Free trial email, but no way to redeem it

I got an email today (from Roku) saying I am eligible for a free 30 day trial for HBO maxx. When I click the link, it says I have to pay the monthly fee. I call Roku who says they don’t know anything about it, just repeats the info in the email, and to call HBO. I call HBO, who says they don’t have any free trials going on right now (even though I got the email today. Is there a free trial or was the email sent in error?

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2 REPLIES 2
Sherenerl
Level 7

Re: Free trial email, but no way to redeem it

Never mind. It doesn’t apply to me bc I have had an HBO account before (many years ago). 

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Sherenerl
Level 7

Re: Free trial email, but no way to redeem it

Nm, I had an HBO acct before, so I am not eligible.
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