Hi @Myrooster1
Thanks for the post.
For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.
All the best,
Kariza
Been trying to reach them for 3 days, this is unreal
Hello @Cdsnana
I hope everything is well with you.
If you require assistance with the charge, please see the suggestion made above by @RokuKariza-D.
Regards,
Karla