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Charged 64.99 and don't know why?

I was charged 64.99 to my debit card and have know idea on why you did that. Would like to know why and if i can get a refund

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Retired Moderator

Re: Charged 64.99 and don't know why?

Hi @Tawnya577,

We appreciate you reaching out to us. 
For these issues, it may be more effective for you to get help from our billing team. Please contact them directly at Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.
We would highly recommend creating a Roku PIN for your account to avoid any further unwanted purchases on your Roku account in the future. For more information about using a Roku PIN, visit our Support page here: How do I create or update the PIN for my Roku account?



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Re: Charged 64.99 and don't know why?

I have the same problem and I can’t seem to find the solution to remove it. And i can’t find it in my subscriptions.

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