Account, payments & subscriptions

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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ScubaSteve54
Level 7

Cancelling a subscription

When cancelling a subscription that was made on the roku app you’ll learn that said app cannot be cancelled through The apps website or (in my case for some random reason) through the roku app. IF that happens to you and can’t cancel the subscription you’ll have to press the “*” on your roku remote and click on “manage subscription” I’ve had a roku player for years and knew of the feature, but never have had to use the “*” button before. Simple once you get it done but annoying nonetheless. 

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golfer12345
Level 7

Re: Cancelling a subscription


@ScubaSteve54 wrote:

When cancelling a subscription that was made on the roku app you’ll learn that said app cannot be cancelled through The apps website or (in my case for some random reason) through the roku app. IF that happens to you and can’t cancel the subscription you’ll have to press the “*” on your roku remote and click on “manage subscription” I’ve had a roku player for years and knew of the feature, but never have had to use the “*” button before. Simple once you get it done but annoying nonetheless. 


 

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