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Pflores70
Level 7

Cancelled order refund on debit card

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Question I cancelled my order for the Roku remote pro due to taking to long to get. Does anyone know how long it takes to get my refund back on my debit card? Is it a week or longer?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Cancelled order refund on debit card

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@Pflores70

Thanks for the inquiry.

For order related issues, please reach out to our support team directly here for your 'Questions about returning my Roku device or managing my order' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Cancelled order refund on debit card

Jump to solution

@Pflores70

Thanks for the inquiry.

For order related issues, please reach out to our support team directly here for your 'Questions about returning my Roku device or managing my order' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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