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JamesBond44
Level 7

Canceling subscription from a Noggin Free Trial

How do I cancel my Noggin subscription?  It doesn't appear on the Roku.com site and I can't cancel from the Roku app Noggin either they say go to Roku.

Regards,

Travis

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1 REPLY 1
RokuMary-F
Roku Employee
Roku Employee

Re: Canceling subscription from a Noggin Free Trial

Hi @JamesBond44,

Thanks for reaching out to the Roku community!

Note: Subscriptions purchased directly from a service provider or otherwise purchased outside the Channel Store or The Roku Channel will not appear on the Subscriptions page. Contact your service provider directly with any subscription or billing questions. 

Cancel or unsubscribe from your Roku streaming device

  1. Press the Home button home button on Roku remote on your Roku remote.
  2. Highlight the channel you wish to cancel using the directional pad in the center of your Roku remote.
  3. Press the Star button star button on Roku remote on your remote to open the options menu.
  4. Select Manage subscription to view the renewal date and access additional options.
  5. To unsubscribe, select Cancel subscription. A message will appear confirming the duration of continued access, content, and services.
  6. When prompted, select Cancel subscription. Roku will display a message confirming the cancellation and your last day of access.
  7. Select Done.

For full information on this, you can take a look at this link: How do I unsubscribe or cancel my subscription? | Official Roku Support 

If you need further assistance, feel free to contact Roku support at https://support.roku.com/contactus 

I hope this helps! I'll be here if you need anything else.

Regards,
Mary

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