Account, payments & subscriptions

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Billing question need help

My credit card has been cancelled due to fraud. I need to pay another way.  I have no other cards. It will take about 2 weeks to get a new card

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Re: Billing question need help

Check your subscriptions at .  The due dates should be shown.  There may not be anything due in the next two weeks.  If no subscriptions are shown there, then your Roku payment method is irrelevant (there's no fee to use a Roku) and you need to deal with whomever you have the subscriptions through (e.g., Netflix, Hulu, etc).

You can change your payment method at , but I don't know what payment methods are available.

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