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cparraw
Newbie

Billing Problem 9 chargues

I have the following problem. They have charged me 9 charges of 99 UDS equal to my credit card. Does anyone have an email to make the complaint?
 
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renojim
Community Streaming Expert

Re: Billing Problem 9 chargues

You can contact support at https://support.roku.com/contactus , but I'd be willing to bet someone in your household is buying game credits.  You should add a PIN to your Roku account at https://my.roku.com .

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