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Ek3
Level 7

Billed twice for one channel

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I’ve noticed that on my account I’m being charged twice for Hulu,this has been happening since February. You can email me at [personal information]

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RokuKariza-D
Roku Employee
Roku Employee

Re: Billed twice for one channel

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Hey @Ek3

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

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RokuKariza-D
Roku Employee
Roku Employee

Re: Billed twice for one channel

Jump to solution

Hey @Ek3

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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