Account, payments & subscriptions

[kjkc3]

I am being charged for hallmark channel but Chanel is not on my subscription and I have not watched Halmark in several months 

[RokuKariza-D · Accepted solution]

Hey @kjkc3

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.

All the best,
Kariza