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Cleghorn8562
Reel Rookie
‎12-16-2023 02:02 PM

Account,payments & Subscriptions

I Just Paid NFL For A Subscription Of $6.99 On My Debit Card But Can,Only Watch The Game On My Cell Phone.

I Want To Watch The Game On My TV

But Now Roku Wants Another Payment Of $6.99 That I Dont Have On My Debit Card. How Can,I,Fix This Without Having To,Pay A Additional $6.99??

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RokuArjiemar
Community Moderator
Community Moderator
‎12-18-2023 10:51 AM

Re: Account,payments & Subscriptions

Hello! @Cleghorn8562,

Sending you a warm welcome from the Roku Community!

We appreciate you reaching out to us.  We're pleased to assist.

In this situation, it would be best to reach out to the Roku account and billing team for direct assistance. They have dedicated support channels, including email, chat, and phone support, to help customers in your situation. You can contact them by visiting https://support.roku.com/contactus.

Thanks,

Arjiemar

Arjiemar
Roku Community Moderator
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