Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
rscott5353
Newbie
‎06-30-2023 05:32 PM

4 roku tv's 2 different states

I have Roku tv's located in 2 different states. All TV's are under 1 email address. My mistake. If I deactivate the tv's in one state will the others in the other state be affected? I want the 2 in each state to have separate email log On's. There are certain subscription apps that I don't want to appear in the other state as other people will have access. I wasn't aware that all the downloaded apps would appear on each TV.

0 Kudos
Reply
1 REPLY 1
renojim
Community Streaming Expert
‎06-30-2023 11:36 PM

Re: 4 roku tv's 2 different states

You can log into your account at https://my.roku.com and remove the devices you don't want connected to that account.  You'll have to know the serial numbers (displayed under Settings->System->About) of the devices you want to remove (or not remove).  Then factory reset the removed devices, create a new Roku account, and link them to the new account.  The TVs you don't remove will not be affected.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Reply