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Walkcop2
Newbie
‎03-28-2022 03:37 PM

$10.48 CREDIT...for Disney plus...allegedly????

Ok...So my husband received an email from Roku saying we would be receiving a refund. The second email said we would be receiving $10.48 refund and showed a date about two weeks after our annual subscription to Disney plus renewed. We have no idea why this would be credited. I paid the subscription through Disney not Roku. Any ideas?? Or is this a scam/spam/phishing?? 

Kat

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2 REPLIES 2
renojim
Community Streaming Expert
‎03-28-2022 10:39 PM

Re: $10.48 CREDIT...for Disney plus...allegedly????

@Jeremiah-Roku  may want to look at this.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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Brandon-Roku
Retired Moderator
‎04-02-2022 08:14 AM

Re: $10.48 CREDIT...for Disney plus...allegedly????

Hey there, could you let us know what the email is that's trying to contact you? If you didn't initiate a refund with the Roku support team or Disney's support team, please let us know and we'll take the conversation into a private message to collect more information and investigate this issue for you. 

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