Cancel my subscription for poor service from Roku
I cancelled my subscription because it is not working as it should. I had a lot of problems with the app, events, motion, video, person were not showing up, and only photos were showing up. I did everything suggested by support but I didn't get a correct solution. They are not doing anything to fix it. After the last update they made, everything started to work worse than it was. I can't afford to lose my money like that.
Cameras not recording, only capturing pictures
So I bought a Roku doorbell camera back in December. I got a 14-day free trial, and I loved it! I am a mother of 6, so protecting my home and family is very important to me. Fast forward to now I have purchased the floodlight camera as well as paid for the yearly Plus subscription for all my devices. Now all of a sudden my cameras will not record! They will only take a picture. I am beyond frustrated and disappointed at this point, and that's a nice way of putting it. I have tried all the troubleshooting steps I have found online. Everything is up to date, turned on correctly, etc. What is going on, Roku??? Should I just return these cameras and find another brand because this seems to be an ongoing issue? Someone, please help!
I want my money Back, video not saved
How do I get my $39.95 back?? This Smart Home is a rip off, always get the , unfortunately this video couldn't be saved to the cloud. And please don't give me the canned answer, everything is up to date and set correctly, far to many people are complaining about the same thing, the problem is clearly on the Roku side. I want my money back, and going back to ring.
