Roku Streambar sound cutting out while using HDMI
Hello, I, like many others here, am incredibly frustrated with the constant audio cutouts (randomly, at least 2-3 times per hour, sometimes 2-3 times every 5 min) while using HDMI sources connected to the TV. This issue is beyond annoying — it's a total "show stopper". (no audio cutout observed when using roku OS, although not using it a lot). I've gone through all the usual "troubleshooting" steps: swapping HDMI cables, power cycling the Streambar, etc., yet the problem still persists. When I use another soundbar from a different brand with the same TV and cables, it works perfectly — no issues, for years. What is even more frustrating is reading this issue has been ongoing for years with no real solution. Roku’s typical response of "we will contact you separately" is just lip service — it does little for the community at large, the expected purpose of this site. If this doesn’t get fixed very soon, I’ll be returning this product while I’m still within the return window. It's a shame because when it does work, the bar offers great value, but this constant audio dropout is unacceptable. My model 9102EU | SW 13.1.4.1515 | device ID 2E1288XXXXXX
Roku Streambar pro unable to reconnect
I have had the Roku stream at pro, bass pro and wireless speakers for 16 months now. Had a horrible time setting them up but once I got it figured out I loved them. Perfect for my space and worked perfect with my Roku tv. Two days ago I had to unplug one to clean the table they have been sitting on and could not get it to reconnect. I tried every step I could find on the internet and then finally was able to call and get a hold of someone after 2 days of trying to fix it. After an hour phone call, the Roku customer service person tells me there’s nothing they can do because I’ve had it for more than a year. Accused me of dropping it and that’s why it wouldn’t connect. I’ve used these products and had no problems but all of the sudden there’s nothing they can do? Am I supposed to spend $170 every year to replace their speakers? Roku needs to fix this.
Streambar SE to composite connection
I just bought a Streambar SE and am trying to connect it to an older Samsung hdtv with an hdmi port as well as composite connections. I used a monster digital to analog/analog to digital combo audio converter to solve the lack of an optical port and could only get sound from the Roku and not from the OTA channels. Will an onn hdmi to composite converter work? Will I need to use it together with the monster adapter? What can I do? Model Code:UN22F5000AFXZA Version no:FP002 S/N:Z6SQ3CPF221813M Thanks.