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  3. Tag: playback issue
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  • truthsword's avatar

    Losing HDMI ARC video signal when using Ultra headphone jack

    Got a new Samsung TV and am using a Roku Ultra and Yamaha YAS-109 soundbar. The connection pattern is: Roku HDMI out>Soundbar HDMI in, and, Soundbar HDMI out to Samsung TV HDMI ARC. Everything works fine until after I plug in my headphone to the Roku remote. After several minutes I lose video connection to the TV. My "theory" is that when I plug in the headphones, the audio is cut to the soundbar, and after a short while, the soundbar goes to "sleep", dropping its HDMI output to the TV. Is there a simple workaround where ARC functionality isn't lost. Presently when I activate the Roku remote, the TV and soundbar power on, and when I power off the Roku remote, the TV and soundbar power off.
    truthsword
    2 years agoPlace Audio devicesAudio devices
    2KViews
    0likes
    0Comments
  • RobT62's avatar

    Roku wireless speaker stopped working on one side

    My speakers are 11 months old (I purchased two sets for two different TVs). My left speaker on one quit working, it's dead and no power to it. I traded the power cord out from the other speaker and it's still dead. Both speakers are wall mounted and free from damage. In total I own three sets of these and I'm fearful the other may die and they are only warrantied for the first 30 days.
    Solved
    RobT62
    2 years agoPlace Audio devicesAudio devices
    4.8KViews
    0likes
    16Comments
  • Bpecks36's avatar

    7.1.x A Dream Never Coming True?

    For years I rocked 5.1 channel surround sound and always wanted to get to the next level. I moved into a home and the room had the perfect 7.1 layout opportunity. Built the 7.1 system Onkyo RZ50 receiver to do the work Newest Samsung TV Roku Ultra Spent DAYS with Onkyo support (who are amazing btw) and finally figured out I was using eARC CEC on TV and the receiver. Functioned flawlessly and that's what the ** ARC is for right? Well... Samsung TVs max out at DD 5.1 atmos. ? So any 7.1 signal you try to play throws it off and the TV defaults to PCM stereo. So I found myself only playing 5.1 and neglecting the back speakers. We turned off eARC, ran everything to the receiver, and dummy displayed the TV. Now Roku Ultra is main source and is in Pass-through mode. PROBLEM: I can't find any legit 7.1 sources on YouTube, Netflix, or Prime Video. I was told only Apple TV device and Blue Rays are the only way to get true 7.1. How the ** is it 2023 and all Samsung TVs cant process past 5.1, no passthrough AND eARC option, and I can't find a true 7.1.x source? Can Roku Ultra process or pass true 7.1? Doesn't list that spec but Apple prod does... and I am not an Apple person. Now I just have my far back surrounds mimicing atmos instead just to put them to use. Ugh. Is 5.1 ATMOS the best and I screwed up??
    Bpecks36
    3 years agoPlace Audio devicesAudio devices
    2.5KViews
    0likes
    1Comment
  • mcolato's avatar

    HDCP Error with Roku Soundbar

    Within the second day of installing the Roku soundbar we started getting the HDCP Error message. I followed the instructions to properly install the soundbar. I used all the cables that came with the soundbar. I followed the steps to fix the issue, but only seems to be a temporary fix, because the error message will return a few days later. I just recently changed the HDMI cable to one that I previously had. Seemed to be working fine and then the error message came up again. This never happened with any of our previous Roku devices, which were Roku Premier devices. Is anybody experiencing this issue with their Soundbar. I am on the verge of returning it. [post moved to appropriate board
    mcolato
    3 years agoPlace Audio devicesAudio devices
    7.8KViews
    0likes
    43Comments
  • wll's avatar

    Roku Soundbar freezing screen, other issues - unable to reach support

    Roku soundbar purchased in late November. After using successfully for about two weeks, I started having several different issues with the soundbar - which I am also using to stream in addition to sound. The soundbar will often distort the screen and there is nothing to do but unplug for many hours and then try again. I also perform a system restart daily to try to avoid but it only works for a day or two. In addition, it will freeze the screen a lot during watching. When I switch to my Roku TV to stream I do not have this freezing issue. My wifi performs well, it isn't the issue. I've tried many different HDMI cables so that isn't the issue either. I also had the roku wireless speakers but they drop the connection so much I've decided to scrap them. I have tried to contact support directly but the submission form doesn't actually allow submission. Anyone else had any success with the soundbar while also using it to stream?
    wll
    3 years agoPlace Audio devicesAudio devices
    6.4KViews
    1like
    13Comments