Roku Mobile App "something went wrong loading this page" error
The mobile app for iPhone is not working properly. Home Screen and account info will not work. Getting an error “something went wrong loading this page” for Home Screen. Account section just says loading but never loads. eta - ios 18.4.1 and app version 12.5.0 i have uninstalled and reinstalled the app and restarted my router. All that good stuff has been done. My boyfriend has an android phone and the app works just fine on his phone. Seems to be an ios thing. My software was recently updated which is probably the culprit. I hope there is a resolution soon.
Roku App launches incorrectly. Roku App freezes.
I read similar problems but this is a bit different so I am posting a new thread. I am noticing two problems with the Roku App. First, often times when I initially launch the Roku App it will open to a plane Roku logo and freezes or to an error screen stating there was an issue with the connection and provides two options, to ‘use the remote’ or to ‘retry’ as well as the normal tabs at the bottom of the app screen for ‘home, remote, etc.’ None of these function, the app responds to nothing. So I can then close the app and relaunch it and it will begin to function. Second, the Roku App will often freeze completely if I navigate away from the application, forcing me to close and relaunch the App for it to function. These issues only recently began to occur beginning a few weeks ago and continue to persist. If it helps, I use the iPhone 16 Pro and a Roku Express 4k+ The ‘Associated Products’ list on this form is not working properly.
Unable to load account option on Roku Mobile App
I have an issue with the Roku app on my iphone. The remote on it works well, the search button for movies works, BUT the account doesn't open up, it just stays at the loading time circle. I deleted the app, rebooted, added app back, signed in. Anyone else having this issue?
Roku device not connecting to mobile app
I have an iPhone 13 on iOS 17.7 and a Roku Express 4K+ connected to my Samsung TV. My Roku app somehow disconnected from the device and simply refuses to reconnect over WiFi or via IP address. It tells me when I try that method that “A Roku device was not found at this IP address.” This issue happened suddenly for me a few months ago, for the first time in over 2 years of owning the Roku device, but I since lost the solution I had found for it at the time (I recall it being in my phone settings, where I turned a setting I had never heard of off and on again). Nothing regarding my internet service has changed since then. I can confirm that the Roku device and my iPhone are on the same network; I have the Local Network setting enabled in my iPhone settings and the Control by mobile apps setting in the Roku set to Default; I have restarted both the Roku device (also unplugged it and plugged back in) and my phone; I have reinstalled the app on my phone; and all my software is up to date. NOTHING is working to fix this. It is most certainly not an issue with my router. I am at a loss for why this is happening and need creative solutions, as none of the responses to similar posts in this forum have been helpful. I can provide serial numbers etc. if necessary. It is upsetting how common a problem this seems to be for Roku users, and I hope it gets resolved if its cause is internal.Mobile App randomly crashes when private listening
First off I’m annoyed there’s no direct way to report bugs to Roku. I’m using the Roku app on my iPhone 14, running iOS 18, but this was a problem with iOS 17 as well. The app is up to date, version 11.3.0.16034441.52. I’m using it with a Roku SoundBar and an Express. when using it for private listening it randomly crashes in the background. Then all of a sudden I don’t hear shutting. I have to relaunch the app and engage private listening again. Sometimes it won’t switch to private listening and I have to force quit the app and launch it again. I’m not looking for trouble shooting. There’s nothing to trouble shoot. I’m just reporting a bug. I’m sitting two feet from my WiFi router so that isn’t the issue. Also this forum software is telling me my post title needs to be 25 characters or more, which it is.No AirPlay or Chromecast on the Roku mobile app
I'm able to AirPlay a video from the Roku Channel website via Safari browser on iphone or ipad to any compatible streaming device, Roku or non-Roku, like Apple TV device. To do so, I just swipe down the Notifications screen from the top (ipad or iphone) and then tap the AirDrop/AirPlay icon from Safari's Now Playing control. I have a screenshot showing proof, but I'm unable to upload it yet here. I have now uploaded screenshots successfully. I still wonder why the Roku mobile app omits AirPlay or Chromecast features from its own video player. The Roku website apparently hasn't done that yet.