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  2. Tag: channel feature-functionality
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  • StarbucksGhost's avatar

    YouTube TV app constant buffering and freezing.

    I have a TCL Roku TV. I watch YouTube TV through the YouTube App on my Roku with my YouTube TV account. It has become unwatchable. Constantly buffering, pausing, & freezing. I’ve updated both the Roku & the app itself. I’ve restarted the TV. Nothing helps. It’s not the WiFi because I can watch anything on YouTube TV using my iPad which uses the same WiFi as my TV. It streams in 1080 HD without issue on my iPad but constantly struggles to give me even 480 SD on the 4K #TLC Roku tv. I don’t understand what the problem can be. It’s pretty much only a problem with the#YouTube TV portion of the YouTube app. I can watch YouTube videos on YouTube without this problem. I do not want to watch my programs on a 4K tv in standard definition. But it rarely lets me go above 480 & often when it’s set to Auto will stream in 240 like it’s 2008. I shouldn’t have to restart the tv 5x a day to get a clear & uninterrupted viewing experience. HELP!
    StarbucksGhost
    9 hours agoPlace Apps & viewingApps & viewing
    1.1KViews
    0likes
    8Comments
  • Jennvil80's avatar

    Murder She Wrote (Movie) missing from Murder She Wrote Channel

    Why is the movie "the last free man" no longer part of the rotation??? It's a great movie with a great history lesson. It's not been shown for several rotations and I see it's not on the lineup tonight. Please fix this. We can't erase history and seems pretty suspicious this is the one that's missing (a movie about slavery) repeatedly from the line up.
    Jennvil80
    19 days agoPlace Apps & viewingApps & viewing
    388Views
    0likes
    2Comments
  • MFKDGAF's avatar

    How to remove a channel from top row of "home" page of sling app on the roku?

    My Sling is doing the same thing. I’ve never watched Fox News before either. If you figure it out, please post the answer. For anyone else that stumble across this post, I’ve opened a ticket with Sling, #11379800.
    MFKDGAF
    20 days agoPlace Apps & viewingApps & viewing
    1.2KViews
    1like
    4Comments
  • FVivelo's avatar

    Incorrect info, captioning and program guide on Live TV Roku Channels

    I purchased a Roku smart TV and a Roku device to attach to a second TV, and I have been dissatisfied with these products. Here are only some of the reasons. Channel Guide Inaccuracy. Perhaps the most annoying problem with Roku is inaccurate program information. The channel guide may say that a show called ABC is playing, but when you select it to view, the show actually playing is XYZ, an entirely different program. The following are only a few actual examples among the dozens I’ve encountered. March 19, channel 301 (Samuel Goldwyn channel) Guide says “Jungle Master 2” is being shown But what is actually being shown is “Second in Command” March 19, channel 301 (Samuel Goldwyn channel) Guide says “Taboo” But actually showing “Shottas” March 19, channel 770 (Scream Box TV) Guide says “Hatchet III” But actually showing “Night of the Living Dead” March 28 (channel not recorded) Guide says “Assassination of JFK” But actually showing “The Zodiac” March 30, channel 770 (Scream Box TV) Guide says “Day of the Beast” But actually showing “Creature from the Haunted Sea” Date unrecorded, channel 769 (Unexplained Zone) Guide says “Who Is the Zodiac Killer?” But actually showing a program on Egyptian pyramids Date unrecorded, channel 321 (Classic Western Movies) Guide says “Damsel” But actually showing “Shane” April 8, channel 321 (Classic Western Movies) Guide says “Damsel” But actually showing “El Dorado” April 10, channel 321 (Classic Western Movies) Guide says “The Quick and the Dead” But actually showing “The Magnificent 7” April 10, channel 770 (Scream Box TV) Guide says “Trancers” But actually showing “Puppetmaster” This list could continue ad nauseam, but enough examples have been cited to make the point: program information in the guide is often wrong and therefore unreliable. A number of channels in the guide (such as 524, Crime Thriller) NEVER play the program indicated in the guide. Isn’t there anyone at Roku monitoring performance? Have they not heard of quality control or quality assurance? This chronic inaccuracy can only be due to carelessness or incompetence (essentially a sloppy disregard of what’s going on), or it’s being done on purpose by malicious employees or managers. I can think of no other explanation for this gross delinquency. No one at Roku is paying attention. Unrecognized Channels. Often, Roku can’t find its own channels. If you direct it to go to, say, channel 522 (Midsomer Murders) or 284 (Universal Monsters), its response is that the channel isn’t available or doesn’t exist. Yet there it is, in the middle of the guide listing; and you can scroll to it, select it, and watch its programs. Why is no one at Roku aware of this problem—and then correcting it? Or are they aware but just don’t care, another example of Roku management’s disregard for its customers? Promoting Inaccessible Services. Another problem—in some respects just the opposite of Roku not recognizing its own channels—is Roku repeatedly running promos that advertise certain channels or apps that customers can’t access. For example, Roku frequently runs ads for Non-Stop 90s and for Scream Factory TV, but neither is listed in the guide. And if you use the search function, Roku can’t find them. I’ve tried typing a search for these channels, and I’ve tried using voice commands. And I’ve tried searching for them as channels and as apps. Nothing works. I can’t access them. Why does Roku advertise something that’s not available? Or if it is available, why not tell us how to get to it? How hard would it be to include this info as part of the promo? For example, say something like, “Watch Midsomer Murders on Roku channel 522.” Inappropriate Captioning. Another chronic problem with Roku is airing a program with the closed captioning from an entirely different program. That is, for instance, “Doc Martin” episode 5,6 is what’s playing, but the closed captioning being run along the bottom of the scree is from ”Doc Martin” episode 4,3. Once again, I ask isn’t anyone at Roku monitoring this stuff? If someone from the company was paying attention, they’d realize within the first minute or two that the wrong captioning is being displayed and they would correct it. Either, on the one hand, they are too incompetent or too careless or, on the other hand, they’re aware of the problem and choose not to do anything about it. The only other reason I can imagine at play here is that they’re doing it on purpose just to irritate their customers. Groundhog Day Syndrome. One last example of Roku’s inefficiency. Some channels (e.g., 500, the Crime channel) keep starting over from the beginning of a program each time you tune to it. If you’ve been watching a program for, say, 20 minutes, and you tune temporarily to another channel and then go back to 500, the latter channel doesn’t resume playing the program in progress. Instead, it goes back to the program’s beginning and starts it all over again. There are other performance issues with Roku, but the foregoing are the most serious. Surely someone at Roku must take enough pride in their work and have enough integrity to address these issues and fix them, no? The question that continues to arise—at least for me—is whether anyone who works for Roku actually uses the product themselves. If the employees are also users, they certainly must have noticed these problems and tried to get them fixed. Or maybe Roku employees, intimately familiarly with Roku’s inferiority, choose to use alternative services that are more efficient. Frank V.
    FVivelo
    26 days agoPlace Apps & viewingApps & viewing
    789Views
    0likes
    7Comments
  • aquabob's avatar

    Channel 194: Real America's Voice no information on Live TV

    Channel #194: Real America’s Voice (1) Channel info missing (2) not appearing in recent, top of screen listing. (3) voice cannot find this channel Note: has latest update,
    Solved
    aquabob
    2 months agoPlace Apps & viewingApps & viewing
    287Views
    0likes
    2Comments
  • Derz's avatar

    Roku Media Player occasionally cannot find Media Server

    I have been using Roku Media Player (RMP) on my 4 Roku streaming sticks for years. Occasionally the App will be unable to see the media server (Serviio v 2.4). Rebooting the Roku stick or the server is required to remedy the situation. DLNA servers periodically announce their presence on the network so that clients like RMP can locate them and connect. I found that if I configure my server to shorten the announcement duration from the default 3 minutes to 15 seconds, the problem goes away. 15 seconds is a very short announcement period, and the periodic announcements are not the sole means for a client like RMP to find a server. Clients can also request that servers announce their presence. It appears RMP is either not using this method or it is not working reliably. I presume this is a bug that hopefully can be addressed in future releases of RMP- Hopefully soon! This issue occurred with all my 3810x streaming sticks, so I see no need to provide serial numbers or device IDs. They are running software version 14.5 The RMP version is 5.5 build 13 (the latest) If you really need a tracker ID, I can reset the server to it's default broadcast and wait for next time.
    Derz
    2 months agoPlace TVs & playersTVs & players
    250Views
    0likes
    0Comments
  • silvermane's avatar

    Discovery+ new upgrade no longer working on 2 tv's

    Have a subscription to Discovery+, which is on both of my TV's. All of a sudden, on Thursday March 13, noticed Discovery upgrade, on my primary TV, errors all over the place, saved show episodes not working and other annoyances. To troubleshoot, found that on my 2nd TV, I was required to sign in to Roku account, that failed, with message "incorrect email or password" but both were entered correctly. Account info on both TV's show the correct renewal date in April. Trouble shooting done on both TV's: several system restarts, unplugged roku device, replugged in, no change on 2nd TV, still asking for sign-in! Found info online to clear cache, but I stream on my TV and Roku has no such option under Advance Settings or any settings. Anyone have the same experience & have a solution?
    silvermane
    2 months agoPlace Apps & viewingApps & viewing
    531Views
    0likes
    6Comments
  • givepeaceachanc's avatar

    Apps not appearing on my Home screen

    I just came here to $itch since I see it's been a problem already. I like my apps WHERE I PUT THEM!!!
    Solved
    givepeaceachanc
    2 months agoPlace Apps & viewingApps & viewing
    7.8KViews
    0likes
    25Comments
  • MimsBird's avatar

    OANN App won’t load on multiple attempts

    I had the same thing happen. And I had been paying for months! Only to find that it just didn't work over and over again. So I stop paying for it and come to find out, Roku live channels have OAN as well as Newsmax 2 and also Real America's Voice. I was shocked to see that. Of course you don't get the nice little pre-recorded segments that have no commercials. That's why I wanted my OANN app to work because it acts like a DVR basically. Did you ever get this resolved or does OANN app permanently not Work on Roku? I could never get it to work no matter what I did. i'm thinking about getting Fox nation now that I've heard they actually have Greg Gutfeld show full episode video, not just the audio like they used to do.
    MimsBird
    3 months agoPlace Apps & viewingApps & viewing
    265Views
    0likes
    1Comment
  • REHU's avatar

    Channels not showing up after being added to favorites

    I put my favorite channels under favoritesw and watch my show. Then to watch another show under favorites I have to click remote seven times to get back to see my favorites again. is there any way to put my favorites channel on top to make this easier. Im old and get cranky and confused.
    REHU
    3 months agoPlace Apps & viewingApps & viewing
    438Views
    0likes
    2Comments