two versions of Acorn
A few months ago I gave a Roku player to a friend as a gift. Everything was fine until Christmas when I gave her a one-year subscription to Acorn. She said she had trouble setting up Acorn on her Roku. But she told me eventually she was able to do it. Everything was okay until I sent her some recommendations of programs to watch on Acorn. She said that she put them on her watchlist but when she went back, they were not there. Yesterday I went to her house to see if I could find her watchlist. Well it was a puzzle. Took me a long time to figure it out and I may not have fully figured it out. It turns out Roku has two versions of Acorn. There is Acorn TV; I’ll call it Acorn Classic; and there is Acorn-on-Roku. She was using Acorn-on-Roku and couldn’t log on. It kept offering her a free home trial. Eventually it dawned on me to search the channel store. Found Acorn Classic, added it to her Home Screen and deleted Acorn-on-Roku. Acorn Classic recognized her. She was able to log on to Acorn Classic. However, she said she had put several programs on her watchlist. Those had vanished. That’s the part I can’t figure out. Whatever she did must have been on Acorn-on-Roku because that was all she had on her Home Screen. She added a couple of titles on Acorn Classic to her watchlist while I was there. Seemed to be working. When she created her account, she did it on her phone. So it must have taken her to Acorn Classic. But she did not have Acorn Classic on her Home Screen until I put it on yesterday. Ergo she must h/b using Acorn-on-Roku when she tried to add titles to her watchlist. Therein lies the problem. I think this is nuts: It is deceptive on the part of Roku to have two versions of the same streaming platform. It’s also very confusing, especially to novice users, and it can only be intended to discourage people from subscribing directly from Acorn.Solved9.5KViews2likes8Comments
Acorn TV suddenly stopped working on Roku Streaming Stick +
I am very disappointed. Acorn TV stopped working on my TV a few days ago. I view it via a Roku Streaming+ stick. It was working fine with no problems ... and then it just stopped working! BTW-Acorn TV works fine if I access via my laptop. I have tried all of the below to get it working again:- - I have removed and then reinstalled the Acorn TV channel (numerous times). - I have reset my router (numerous times). - I have unplugged the Roku stick and the plug and waited 10 minutes and then reconnected (numerous times). Over the last week I have tried all the above and in different combinations. What a waste of time and very frustrating. I am also getting these error codes: - ERROR Access to this resource is forbidden by access policy 2019-403000-000 - ERROR Please check you internet connection and try again later 2900-000000-000 Is there anything anybody can suggest to get it working again? Thank you.Solved4.6KViews2likes5Comments