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  2. Tag: Video
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  • wll's avatar

    Roku Soundbar freezing screen, other issues - unable to reach support

    Roku soundbar purchased in late November. After using successfully for about two weeks, I started having several different issues with the soundbar - which I am also using to stream in addition to sound. The soundbar will often distort the screen and there is nothing to do but unplug for many hours and then try again. I also perform a system restart daily to try to avoid but it only works for a day or two. In addition, it will freeze the screen a lot during watching. When I switch to my Roku TV to stream I do not have this freezing issue. My wifi performs well, it isn't the issue. I've tried many different HDMI cables so that isn't the issue either. I also had the roku wireless speakers but they drop the connection so much I've decided to scrap them. I have tried to contact support directly but the submission form doesn't actually allow submission. Anyone else had any success with the soundbar while also using it to stream?
    wll
    6 years agoPlace Audio devicesAudio devices
    6.5KViews
    1like
    13Comments