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  • Slimey-'s avatar

    Refuses to update to 13.1.4.1512 (error 004)

    3800X refuses to update to 13.1.4.1512 from 13.0.0.24056, gives error while download is at 85% every time with update error 004, tested on home network with xfinity, at work and Verizon hotspot on my phone and get same results. When it errors out I press Ok and am just left with a background. Tried steps at https://community.roku.com/t5/Wi-Fi-connectivity/Update-error-004-over-and-over/td-p/914263 reboots, changing the update server method, factory defaults, recovery mode, nothing works. I have another hisense roku tv that works fine over the same wired and wireless network at home so what gives?
    Solved
    Slimey-
    8 months agoPlace TVs & playersTVs & players
    3.7KViews
    0likes
    16Comments
  • Jonesmonique251's avatar

    My Roku onn tv won’t connect to my WiFi and won’t update. (Error 003)

    My Roku onn tv won’t connect to my WiFi and won’t update. My other TVs are connected, so it isn’t my WiFi but I keep getting a “can’t update software. Please wait a few minutes and try again. Error 003”. I performed a factory reset twice, rebooted my WiFi, used two mobile hotspots. The tv just won’t connect to no WiFi. I’m at a loss, I purchased this tv May 6, 2024 and only after 5 months the tv has a connection issue. Wow.
    Jonesmonique251
    12 months agoPlace TVs & playersTVs & players
    814Views
    0likes
    1Comment
  • jonr100's avatar

    Roku Streaming stick having an issue with error code when updating

    Factory resetted the Roku stick and on connecting to 2.4ghz wifi, it connects successfully but then it tries to auto update and it errors out. Actionid 0 err 0: -4 I have tried everything suggested, 2.4ghz wifi, mobile hotspot, secret menu update server cycle to get off beta to release. Nothing works, and I'm left with an expensive piece of plastic. Please help.
    Solved
    jonr100
    2 years agoPlace TVs & playersTVs & players
    1.3KViews
    0likes
    3Comments
  • dprince2020's avatar

    Error code 103 new Roku account

    Trying to connect brand new Roku. Connected to wireless internet but device won't pass software update and give error code 103 (try again or cancel). What's really weird is the device is connected to wireless internet but can't get past the software update screen. I repeated the process with an ethernet cable and got the same result (error code 103). I also tried a different TV and the same result. Does anyone else have this problem and have it solved? Frustrating as **bleep**.
    dprince2020
    2 years agoPlace TVs & playersTVs & players
    770Views
    0likes
    1Comment
  • Chloto's avatar

    Roku keeps disconnecting from Wifi

    My Roku (32S321) keeps disconnecting from my wifi as of late, and when it disconnects I try to reconnect but it spits out error code 014.30 and 014.40. I have done everything the support has told me- unplugging, replugging, restarting- I even factory restarted and yet to no avail. Before this my TV was working perfectly fine with the internet. How can I fix this.
    Chloto
    3 years agoPlace TVs & playersTVs & players
    8.8KViews
    0likes
    12Comments
  • JohnMaring's avatar

    Roku Express Error code 14.40

    My Roku Express was working fine. I then left town for a month, and now I keep getting "Error code 14.40". They say this error is about the password for the wireless network being incorrect, but it hasn't changed. I have re-entered the password, but still get "Error code 14.40" most of the time. All my other devices (Google Home, Alexa) work find with the wireless network, as the password hasn't changed. Something must have changed on the Roku Express. The only way I can connect is changing the wireless network to OPEN (no password). HELP!
    JohnMaring
    3 years agoPlace TVs & playersTVs & players
    15KViews
    2likes
    49Comments