Skip to contentBrand Logo
Sign In
  1. Roku Community
  2. Tag: Britbox Troubleshooting
Most RecentMost ViewedMost Likes
  • pswms's avatar

    Re: Seriously need help logging into Britbox

    I'm reporting my problem logging into BritBox in this thread (as directed), but it doesn't look like anyone helped Meg when this problem was reported 2 years ago. I'm trying to watch the new episodes of Shetland. I've logged in to both Roku and BritBox on my computer, and when I click Episode 1 on the TV it tells me I have to log in. But it does not present a login screen. How do I log in to BritBox on the TV?
    pswms
    3 years agoPlace Apps & viewingApps & viewing
    1.2KViews
    0likes
    2Comments
  • straycat's avatar

    I can't access Britbox

    I pay for my Britbox subscription via Roku. When I try to access the channel on Roku I get this message: "code":0, "message": "invalid session token". When I try to log in to Britbox using my Roku ID (which has always worked in the past), I get "login failed". Is there a problem with my account or is it something else?
    Solved
    straycat
    3 years agoPlace Apps & viewingApps & viewing
    9.1KViews
    2likes
    8Comments
  • sierradane's avatar

    BritBox suddenly says 'Not available in my country', but I'm based in the US

    I was watching BritBox on Roku and it suddenly stopped working. When I tried to load it again, it had logged me out. I entered my password then I got the message that BritBox is not currently available in your country. I live in the USA. It was available an hour ago, and last year and the year before that. I can load BritBox on my computer, just not on Roku. I removed BritBox, updated Roku, added BritBox back and it still won't work.
    Solved
    sierradane
    3 years agoPlace Apps & viewingApps & viewing
    17KViews
    22likes
    86Comments
  • Vanderhe's avatar

    Britbox Can't Play

    I subscribed to Britbox about 2 days ago. I can't play anything. When I try, it says "Subscribe". I am logged in to Britbox. If I click on Subscribe anyway and try to subscribe again it says you are already subscribed. I see this was first reported about two years ago. So I'm guessing there's a fix or something I need to do. Britbox help was not helpful...
    Solved
    Vanderhe
    3 years agoPlace Apps & viewingApps & viewing
    32KViews
    2likes
    58Comments
  • Dave16's avatar

    Britbox/Roku Problem with having to sign in

    I used to watch Britbox on 2 different Roku boxes, one upstairs and one downstairs. They worked great, I could finish where I left off on either box. Now all of a sudden, Britbox wants me to sign in on one of the boxes (the one upstairs - 2710X), but it won’t accept my password. What can I do to make both boxes work? This has only happened with Britbox.
    Dave16
    3 years agoPlace Apps & viewingApps & viewing
    1.7KViews
    0likes
    4Comments