Apple TV app not working or loading in
I bought this tv back in November & I can not get Apple TV app to load. It just constantly spins like it’s trying to load. I have done all trouble shooting, even called Apple & Roku with no help; pretty much just blaming the other company. I even did a factory reset on tv. Every other app workings perfectly. Please help 😅
Disney not playing content and Netflix not loading
Both Disney+ and Netflix are not loading and playing content on my Roku device my Roku TV so far I have tried factory resets after deleting the app updating the apps. I have done a soft restart as well. I have cleared the cache, I have tried different Internet connections, hardwire connections, restarting my Internet, router Nothing has worked.
Paramount Plus app having a problem with payment
Paramount Plus app will open but is having a problem with payment from Roku and will not let me stream but will show me all the wonderful shows that I would like to be watching, I made sure that I updated the Roku app and my credit card of which is working fine because Roku charged on it and also prime, when I go to the star on my remote for Paramount Plus it does not list removal of app so I can reinstall it please advise
Netflix video freezing while audio continues
I am seeing constant netflix video freezing while audio continues. Rebooting the roku solves the problem for a couple minutes. This only seems to be happening on our 4802X, Version 14.5 with Netflix V5.2 buld 130096002 while connected with Ethernet (with gig fiber ISP...not ISP issue), if I move to wifi, netflix starts buffering and freezes at 25%...wifi does not work at all. Bandwidth saver has been disabled (did not make any difference). Not sure that it matters, but watching the Netflix Titan/Oceangate documentary (4k content?) caused it freeze in a couple minutes very consistently. We are not seeing on a 4660X, Version 14.5 with Netflix V5.2 build 130079003 while connected with the same Ethernet/TV (just swapped the 4802X). This is beyond frustrating that quite new Roku is doing this on Netflix.
Unable to stream on Viki
I can see the Viki interface and the trailers run, but when I try to view the drama series I’ve been watching or any series, Viki gives me the following message: “There has been an unexpected issue. Please check your internet connection and try again” However, my internet connection is fine. I can view videos on other services, just not Viki I tried rebooting the Roku and that didn’t solve the problem. I went to network settings on the Roku and checked the connection to the internet. It was fine (as expected). Then I disconnected and reconnected successfully to the internet, but the problem still persists Viki has been problematic like this since yesterday (June 13) at 7:30 EDT in the US. There's a message thread over on the Viki forum where several others have had the same experience since yesterday One other observation: I can successfully view Viki dramas on any of my PCs with no problem, just not with the Roku I've posted in the Viki forum about this too. Something has changed with Viki or Roku that has precipitated this problem
Disney+ Crashing Out
I have a Roku Streambar. Just today Disney+ started crashing on load. I've tried checking for updates of both the app and the system; removing the app and reinstalling it; restarting Roku, and then reinstalling the app; and nothing works. Please advise! Disney+: version 1.51 build 2025052200 Roku: Model 9101R2 S/N YL003P268852 Software version 13.1.4 build 1515-95 Device ID 3K6213268852YouTube black screen after QR code ads
So I’ve seen this issue here and most are dated over a year ago. I’m here to say the issue still exists and it makes YT unwatchable on my TCL Roku tv. This inexcusable. It’s been over 2 years and no fix. I have been a proponent of ROKU to friends and family but after this experience I will never recommend a Roku product again. All of the “solutions” don’t work... Reinstall delete cache, HDMI cable, reset TV, turn off one touch, ALL BS. very disappointed. It’s 100% a Roku issue. The YT app works on all my other devices. Samsung TV’s, Apple TV, fire stick. Again, never recommending Roku if this isn’t fixed. YT is a major required app for myself and countless others. Huge disappointment.YouTube on Roku TV is showing a grey screen
About a week ago I went to Youtube App on my Roku TV. Once open it was a grey screen only. So restarted TV, same thing. Checked to see if everything was up to day and everything is. Deleted app, shut off TV and restarted. Loaded Youtube again. Same thing. Repeated Same thing. check everything on internet and wifi. Youtube works on my Ipad but wont stream to tv with a picture. Everything Grey and no sound either. Please help!According to Jim Roku Channel Audio Issues
While the show is airing, the audio volume will fade so low at random intervals, it can be barely heard. Then pop right back to normal randomly. Only this channel has this issue for me. Other channels never do this. When the channel goes to commercial, the audio is always normal. For example, if the show audio happens to fade very low and channel goes to commercial, the audio jumps to normal instantly. All 4 of my TVs experience this issue, no other Roku channels I view have this issue, only this channel. Seems this started maybe roughly two weeks ago. Any ideas?Roku TV video color is messed up
I was watching tv and then turned of the tv to go do something else when I came back and turned the tv on the main screen itself was normal till I went on a movie or show then the colors were red and blue is something wrong inside the tv? We looked through settings and everything