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  1. Roku Community
  2. Tag: App Feature
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  • CG86's avatar

    Unviewable YouTube Comments?

    In the Roku Youtube App, more often than not a vid will say there are comments but when you click to read them, they don't exist. At first I assumed they might be comments that were deleted/censored/marked offensive but after reading the comments posted here, it seems it's an app problem. Does anyone have a fix for this or is it just a prob yt isn't addressing for some reason? Some comments are there, others are blank. A vid might say 7 comments but only 5 are visible. Others say 25 comments and every one of them is there. Anyone know what's up with that?
    CG86
    9 minutes agoPlace Apps & viewingApps & viewing
    5Views
    1like
    0Comments
  • sheldonrayner's avatar

    Why don't you do as asked and delete "Because you Watched" and shows I'd have to pay for.

    Why do you close replies so quick? There was a simple request, supported by many Roku customers including myself, to delete the annoying "because you watched" tab, simple, but the support person starts with "can you explain..." lmao... explain what??? It was simple... don't act like you don't understand... and then close replies. What an unprofessional way of dealing with stuff. You guys really suck at this customer service stuff. You're great at ramming stuff in customers' faces, but **bleep** at understanding customer needs or requests... and then to close replies as customers rant about your lack of support... dumb, just straight out dumb. Also, what's with showing listed movies that when I click on them, I have to pay for??? WTAF??? Try adding a tab like, Extras, or, For a Small Fee? Stop showing me movies that I get excited for, only to find they are not included!!! Annoying, I don't care what marketing strategy excuse you try using, save your breath and open your ears (eyes in this case) and understand, use empathy rather than a marketing strategy responce or from reading off your silly cue card of responses.
    sheldonrayner
    4 hours agoPlace Apps & viewingApps & viewing
    64Views
    1like
    1Comment
  • fenceride's avatar

    Bloomberg TV captions won't turn off

    I have Roku's system-wide captions turned on because I use captions on most of the streaming apps such as Netflix. However, I do not want captions in the Bloomberg TV app. So, when Bloomberg TV app plays, I turn off the captions option within Bloomberg TV. I do it by opening the captions option in Bloomberg TV, turning it off, and pressing the Back button on the Roku remote. However, when return to Bloomberg TV the next day, the captions have turned back on. It is quite annoying in spite of many attempts. How to turn off the captions in Bloomberg TV without turning off captions system-wide in Roku?
    Solved
    fenceride
    5 hours agoPlace Apps & viewingApps & viewing
    28Views
    1like
    3Comments
  • coleshell's avatar

    Aquatic Life Screensaver

    this is my favorite screensaver by far i literally watch it for hours however i noticed a lion fish in the coral reef and they are super invasive and bad for the ecosystem...can we maybe replace them with a better fish?
    coleshell
    7 hours agoPlace Apps & viewingApps & viewing
    56Views
    1like
    7Comments
  • ShaiQuinzel's avatar

    Cant Access Subtitles on Disney Plus

    I am not sure whats happening. I have the settings on for the captions to always be on, and I don't have the option in the upper right-hand corner to put them on that way. Any help would be greatly appreciated!
    Solved
    ShaiQuinzel
    2 days agoPlace Apps & viewingApps & viewing
    28KViews
    0likes
    18Comments
  • Pil71's avatar

    Photo Apps is not available from Australia

    Hi. Trying to set up a screensaver on my Roku Streaming Stick using my own photos. Have been using PhotoView app for years which links to my Google Photos albums however the app is bow broken due to Roku changes to APIs. The PhotoView creator doesnt appear to have any time to spend on upgrading the app. Roku's own Photo Streams is region locked so doesnt work in Australia. Backdrops app is not shown in my available channels list I assume due to region restrictions too. Tried a few other apps that dont even launch/function. Trying to avoid a subscription based app, I"m ok with a small one off payment though. What are my options?
    Solved
    Pil71
    2 days agoPlace Apps & viewingApps & viewing
    75Views
    0likes
    3Comments
  • Kristin2's avatar

    New Netflix UI 2025 update on Roku

    Wondering if anyone has received the update for the new Netflix UI yet? Just curious if it is coming to Roku or not?
    Solved
    Kristin2
    3 days agoPlace Apps & viewingApps & viewing
    47Views
    0likes
    1Comment
  • catn2466's avatar

    MOViaplay english subtitles not working

    For the price of these tv's, EVERYTHING SHOULD WORK like a charm!
    catn2466
    3 days agoPlace Apps & viewingApps & viewing
    48Views
    1like
    2Comments
  • kwwells51's avatar

    Launch a particular live TV channel on startup?

    In the last week, something has happened on live tv start up - it automatically goes to channel guide page not to a channel. How do I change this, please?
    kwwells51
    4 days agoPlace Apps & viewingApps & viewing
    61Views
    1like
    7Comments
  • sh66's avatar

    Guest Mode options to move and remove apps are not available

    We use Roku Guest Mode on our TV to support guests who stay in our short term rental so they can log into their personal steaming services and be logged out automatically at the end of their stay. When Roku is in guest mode, the user is unable to select options on certain apps using the * key on the remote or in the Roku mobile app. Instead of the app options menu, a "Not connected to the Internet" dialog box is displayed: This dialog tends to confuse guest who may think there is something wrong with the TV or the internet connection. In spite of the message, the device is connected to the internet and the apps actually work when opened. However, without the options available guests cannot move apps to new locations on the home screen or remove them if unneeded. If the device is not in guest mode, the same apps present their options menu as expected. This seems to have started with a Roku system update about a year ago. We have been unable to clear the condition with any type of available reset within the Roku system (network connection reset, factory reset, etc.). Apps which we have noticed don't present their app options when in Guest Mode include: Netflix, Hulu, Showtime, Roku Channel, Fandango at Home, Pandora, iHeart, Disney+, Peacock, AppleTV, Parmount+, Max and Fubo. Apps which still present their app options menu when in Guest Mode include: Live TV, Prime Video, YouTubeTV, PBS, PlutoTV and Tubi. We would appreciate help resolving this issue.
    sh66
    4 days agoPlace Apps & viewingApps & viewing
    225Views
    0likes
    16Comments