Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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askpoppop
Reel Rookie

wireless network password page will not come up.

cannot bring up password page. new unit. get language page, go to network page, then nothing.

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6 REPLIES 6
renojim
Community Streaming Expert

Re: password page will not come up.

Does it display any networks to connect to?

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askpoppop
Reel Rookie

Re: password page will not come up.

Yes. Mine and sometimes my neighbors. Click OK and nothing.

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renojim
Community Streaming Expert

Re: password page will not come up.

Is there a padlock next to the signal strength for your Network?  Do the arrows do anything?  If you choose "Private network" does the keyboard come up?

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askpoppop
Reel Rookie

Re: password page will not come up.

Padlock-yes.

arrows-left will take me back to language, up and down will scroll search and private, right, nothing.

no keyboard

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renojim
Community Streaming Expert

Re: password page will not come up.

I assume the OK button is working elsewhere?

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askpoppop
Reel Rookie

Re: password page will not come up.

Received another kit from Amazon today, had everything up and running in about 15 Min. Go figure. thanks for your help.

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