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grandma4
Newbie
‎09-26-2021 12:27 PM

roku is set up with hdmi cables but roku says no power using usb cables. not using usb

ive had roku for years , i use hdmi cables not usb. but i get message on tv screen low power  ,usb port is not enough to power  your roku. is there a little man in my roku or tv. im not using usb  i can tell by the ends of the cable which is usb or hdmi.  any one help.

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RokuKariza-D
Roku Guru
‎09-26-2021 01:26 PM

Re: roku is set up with hdmi cables but roku says no power using usb cables. not using usb

Hello @grandma4

Thanks for reaching out here in the Community. 

A USB cable is a thinner cable connected to your Roku player that is responsible for providing power to your Roku device. The other end of the cable may be connected to either a wall outlet or a USB port at the back of your TV. 

Since your Roku is detecting that it is not getting the sufficient power it needed to operate the device, we suggest making sure that the other end of your USB cable is plugged into a working wall outlet.

Some suggestions in this Support article may help as well:  What should I do if the red light is flashing, or I see a "low-power" warning?

Let us know how it goes!

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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