Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

roku express refuses to connect

wireless network strong connection. password is correct. every device in house works perfectly fine except roku . unable to establish wireless connection. already reset modem. and factory reset roku. same issue. 014.30

2 REPLIES 2
renojim
Community Streaming Expert

Re: roku express refuses to connect

Is Comcast/Xfinity or Cox your ISP?  If so, go into your router's settings and change the wireless mode from g/n to b/g/n.                             

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
RokuDanny-R
Retired Moderator

Re: roku express refuses to connect

@Obsandi

Thanks for the post.

Did you try the troubleshooting steps provided by @renojim?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos