Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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poor customer service - can I speak to someone?

my Roku doesn't work, says unable to connect to wireless network (nothing has changed in my setup). I try following steps but no change. I am not sure of my password (everything I have tried has not worked) .  I went through set up steps and it has it registered under another name but my email. I need help. I was going to throw this away and get a new one but when I tried with new device I get the same messages. is there anyway to speak to a person who can walk me through what to do while I have you on the phone, something is wrong. I am considering just going back to cable.

Arni Scheving

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Roku Guru

Re: poor customer service - can I speak to someone?

Call Roku Customer Service:    (816) 272-8106     choose option 2 (Setup/Activation)

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