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Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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dba1
Newbie
‎05-22-2021 07:21 AM

new wifi and tv

I have moved my Roku Express + from an old location to a new wifi and new tv.  I've scanned for wifi found my new wifi name, put in the password but Roku will not connect as it keeps looking for the password to my old wifi. How can I wipe out the old wifi info?

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makaiguy
Community Streaming Expert
‎05-22-2021 08:01 AM

Re: new wifi and tv

Roku menu path: Settings > System > Advanced system settings > Network connection reset
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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