Roku Community

DAMONKM · ‎09-30-2021

I can go on any other app besides the HDMI coincidentally connected to my PS4. Even if I switch the HDMI, disconnect from the internet and reconnect, restart the tv and the internet I still can’t get through. It says; “You’re not connected to the internet. Please reconnect and try again.” Even though the ROKU TV IS CONNECTED AND TESTED FINE? Do I need a new one or something? Why doesn't this work?

renojim · ‎09-30-2021

If you have Comcast/Xfinity or Cox as your ISP go into your router's settings and change the wireless mode from g/n to b/g/n.

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renojim · ‎09-30-2021

If you have Comcast/Xfinity or Cox as your ISP go into your router's settings and change the wireless mode from g/n to b/g/n.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

Roku Community

Wi-Fi & connectivity

“You’re currently not connected to the internet. Check your connection and try again.”

Re: “You’re currently not connected to the internet. Check your connection and try again.”

Re: “You’re currently not connected to the internet. Check your connection and try again.”