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ChildOGod
Newbie
‎01-02-2022 09:38 AM

Won't let me type in password

I am trying to connect to my internet but it won't allow me to type in the password I can click on the letters but nothing shows up in the bar. Since I can't type anything in I can't connect. What do I do? Can't return it because it was a gift bought months ago. 

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renojim
Community Streaming Expert
‎01-02-2022 11:15 AM

Re: Won't let me type in password

That's a new one.  I would suggest ensuring you're using the supplied power adapter and not the TV's USB port, if applicable.  Other than that try a factory reset and starting over.  You don't give the model number, but it should be covered here:

https://support.roku.com/article/208757008

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