Help

Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Elliecart56
Newbie
‎09-20-2021 01:57 PM

Won’t let me connect to dorm wifi, and activation link after resetting won’t work

For 2 weeks I have been able to connect my TV to the dorms wifi. All of a sudden today it wouldn’t let me connect to the dorms wifi and it kept connecting to a different one that would not work. I factory reset it, and now the activation link sent to my email won’t activate the tv. I’m not sure if it’s because I’m not connected to the wifi but it won’t let me exist the activation part on the tv screen to try and connect one now. 

0 Kudos
Reply
1 REPLY 1
DBDukes
Community Streaming Expert
‎09-20-2021 02:17 PM

Re: Won’t let me connect to dorm wifi, and activation link after resetting won’t work

@Elliecart56 

I think I'm correct in saying that you need to have the Roku device already set up before attempting to use the Hotel/Dorm Connect feature. So, don't factory reset if you don't have access to a standard network.

But, not that we're there, you'll need to take it to a standard network to set it up. Your phone's hotspot will accomplish this, if you so choose.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
Reply