Today is the 2nd day that my Roku Express decides to not connect. The support options don’t fix the issue. My screen shows the signal strength is “Excellent”. I am working from home currently, so the WiFi/Internet is working. All iPhones and iPads are connected and streaming fine. Password for Roku is valid. It will not connect and this is Super frustrating!
The Roku Express is 2.4 GHz band only. Some ISPs have changed the settings on the routers they supply from 802.11 b/g/n to g/n. Can you check your settings for that on your router?
DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.
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@PedraGray wrote:Today is the 2nd day that my Roku Express decides to not connect. The support options don’t fix the issue. My screen shows the signal strength is “Excellent”. I am working from home currently, so the WiFi/Internet is working. All iPhones and iPads are connected and streaming fine. Password for Roku is valid. It will not connect and this is Super frustrating!
Hi @Wponti502
Thanks for the post.
We do not have enough details from your original message to make an effective suggestion. Could you tell us specifically about the issue you're experiencing?
With more information, we can assist you further.
All the best,
Kariza