Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Wireless settings for connecting at a hospital

I’m at a hospital for a couple days while my wife gives birth and I can’t connect my roku to the internet. I found the network, then tried both options when it asks me if I’m at a hotel/dorm or at home. Home doesn’t work, and when I try the hotel/dorm option it says to go to wireless settings on my phone, and I have no idea where to find that. Any ideas? I’ve gone to this roku website, searched all through the app, but can’t find anything. 

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renojim
Community Streaming Expert

Re: Wireless settings for connecting at a hospital

On your phone look for the Settings icon (it usually looks like a gear).  Within the settings there should be a section for wireless networks or connections.  Choose the Hotel/Dorm option again and look for the Roku network on your phone under the Wi-Fi networks and follow the instructions:

https://support.roku.com/article/215058118

If you need more help let us know what kind of phone you have and someone will walk you through it.

Congratulations on the new baby!

Roku Community Streaming Expert

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