Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Wireless settings for connecting at a hospital

I’m at a hospital for a couple days while my wife gives birth and I can’t connect my roku to the internet. I found the network, then tried both options when it asks me if I’m at a hotel/dorm or at home. Home doesn’t work, and when I try the hotel/dorm option it says to go to wireless settings on my phone, and I have no idea where to find that. Any ideas? I’ve gone to this roku website, searched all through the app, but can’t find anything. 

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Community Streaming Expert

Re: Wireless settings for connecting at a hospital

On your phone look for the Settings icon (it usually looks like a gear).  Within the settings there should be a section for wireless networks or connections.  Choose the Hotel/Dorm option again and look for the Roku network on your phone under the Wi-Fi networks and follow the instructions:


If you need more help let us know what kind of phone you have and someone will walk you through it.

Congratulations on the new baby!

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