Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Wireless not connecting

I just purchased a new 24" Onn. Roku TV. It will not pickup on any wifi signals. I have enabled ping, I have unplugged, I have moved my tv closer to the router, I have factory reset. Please someone help!!

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Community Streaming Expert

Re: Wireless not connecting

It doesn't show any Wi-Fi networks?  Can you enable your phone's hotspot and see if that shows up?  Try 2.4GHz and 5GHz if possible.  If no networks show up and you just purchased it it's probably easiest to just return/exchange it.

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