Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Wireless connection failed & wont reconnect

Roku worked fine for months. Now it won’t connect even though it lists my network & shows the strength is good

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Community Streaming Expert

Re: Wireless connection failed & wont reconnect

@Stanm, are you getting any error codes or messages when you try to connect?  What's the model number of your Roku device displayed under Settings->System->About?

If you're trying to connect to a  2.4GHz Wi-Fi channel ensure your router's wireless mode is set to b/g/n and not g/n.

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