Wi-Fi & connectivity

[izzybazor95]

I just recently payed $40 for a Roku 4k Streaming Stick not even 2 months ago, and the Wireless Receiver cord will not work anymore. I tried using a different roku cord, and the light turned white and the roku turned on, but on the tv it says Error 022 and says Wireless Receiver Not Detected, but when I use the cord it came with, the light on the roku stick doesn’t even come on anymore and it won’t work. How do I fix this?

[renojim · Accepted solution]

You can't use just any USB cable with your stick.  It has to be the one with the Wi-Fi receiver embedded in the cable.

I think you should explore a warranty return:

Step by step instructions for returns and warranty replacements | Official Roku Support

You could also try contacting support at https://support.roku.com/contactus and maybe you can get them to send you a cable without having to return everything, but don't get your hopes up.