Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Will not connect to WiFi since password change

Roku will not connect to WiFi since server changed password, I am positive I’m using the correct password, I reset everything 

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Roku Employee
Roku Employee

Re: Will not connect to WiFi since password change

Hi @CherieD,

Welcome to the Roku Community!

It sounds like your Roku device may be having trouble connecting to your home network. Could you please verify if you getting any error messages/codes when you are trying to connect your wireless network to your Roku device?

We recommend starting here to troubleshoot Network issues: What should I do if I cannot connect to my home network or ...
I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot.

Keep us posted if you need additional help.


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