I just bought this express 4k and I’m using military base Wi-Fi, same as dorm or hotel and it will not ask me if it’s dorm or hotel. Just “connects”. So I go to Netflix and says there’s no internet. I’ve factory reset, removed it from my Wi-Fi history, every reset I know of, but nothing will work. Please help before I throw this out of my window.
One caveat: the Roku must already have been set up and linked to your Roku account. If this is a new, never-set-up unit (or one that has had its link wiped out by a factory reset) you'll need to set it up and link it via a conventional net connection before using the hotel/dorm login procedure - a cell phone hotspot can be used for this.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X