Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Willpower
Level 7

Wife changed internet name and remote unpaired. Can I fix?

My wife recently changed the name of the internet which kicked my roku off the network and the remote is no longer working with this roku (it is a wifi remote and roku premiere) I can't use my phone as a remote since the roku is kicked off of the wifi network. Is there any way to fix this or do I essentially have a brick for a streaming device now?

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DBDukes
Community Streaming Expert

Re: Wife changed internet name and remote unpaired. Can I fix?

@Willpower 

You should be able to pair the remote to the Roku device. Have you gone through those steps?

https://support.roku.com/article/360011621473

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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