Wi-Fi & connectivity

[engineermdr]

Having buffering issues on WiFi on both my Ultra 3 and weak signal on my laptop.  Replacing the Ultra 3 with my old Roku 2 makes the problem go away, getting greater that 100Mbps.  Got a WiFi analyzer for my phone and I see an unnamed channel right on top of mine no matter the channel only with the Ultra 3.  I assume this is for the remote.  Why is it on the same channel?  That seems so obviously bad.  Is there a way to fix this?

[AvsGunnar]

You had me curious so looked in the forums.  Figured it was probably just the remote signal like you did since it appeared on any channel you changed.

https://forums.roku.com/viewtopic.php?p=498176

As you can see, it looks like it can really affect some routers/access points more than others.

Hope this helps.

[renojim]

Yeah, this is really an old topic.  I have no idea why it affects some but not others.  I believe the remote must be on the same channel as the Wi-Fi connection since there's only one radio.  There's no such thing as an "Ultra 3", so I assume you either have a Roku 3 or an Ultra.  Either way both models support a wired connection.  I'd suggest you go that route, but you could also try both 2.4 and 5GHz and see if one is better than the other.