Wi-Fi & connectivity

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Dbwilcox
Newbie

WiFi connectivity will no longer connect at same location tv has been used in for two years

My Roku tv has lost connection in my home office. Tv has been used there 2 years now won’t connect.  Laptop connects from same desk as tv that won’t connect. Bring tv to another room it works. 
no house changes have been made for internet. 

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RokuReynan-L
Community Moderator
Community Moderator

Re: WiFi connectivity will no longer connect at same location tv has been used in for two years

Greetings, @Dbwilcox.

Thanks for reaching us about having an issue with the connection on the device. We're here to help.

Have you tried resetting the network on the device?

Here's how:

  1. Press the Home button on your Roku remote
  2. Go to Settings
  3. Select Advanced System settings
  4. Go to Network connection reset
  5. Select Reset connection

Furthermore, you may visit this support article on how to fix internet errors and issues on your Roku streaming device

If the issue persists, please let us know.

Thanks,
Roku Community Team

Reynan L.
Roku Community Moderator
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