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Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Alexandersalt87
Level 7
‎12-25-2022 10:11 AM

WiFi cannot be connected during a power outage

Hi there,
Dear sir/madam,
Every time there is a power outage, the same thing happens to me.
Every (many) device in my home must be reconnected after I change the wifi password or SSID.
The problem was not resolved by resetting the Roku's network.
If I perform a factory reset, I will have to relink my Roku account to my TV, thus breaking my home automation system (Amazon Alexa, Hubitat, etc.).
It's impossible, Roku. In 2022, WIFI will not be available? That's unbelievable.

 

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makaiguy
Community Streaming Expert
‎12-26-2022 11:22 AM

Re: WiFi cannot be connected during a power outage

I don't understand.  Why do you need to reset your router's password and/or SSID following a power outage?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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