Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Brittany45
Newbie

Wi-Fi isn’t popping up on my roku

My internet won’t pop on the Wi-Fi when I press scan it doesn’t show my network 

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2 REPLIES 2
renojim
Community Streaming Expert

Re: Wi-Fi isn’t popping up on my roku

Does it show any networks?  If you're trying to connect to 2.4GHz you must use a channel from 1 to 11.  If you're trying to connect to 5GHz you must use a channel below 50 or above 150 (roughly speaking).  What's the model number of your Roku displayed under Settings->System->About or written on it somewhere?  Some devices only support 2.4GHz.

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TrooperDada326
Roku Guru

Re: Wi-Fi isn’t popping up on my roku

Is your WiFi hidden from being broadcasted? You can always enter it in manually. It tells you this 

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