Why won't my Roku connect to WiFi? I've tried everything!!!
I have 4 Roku devices and only the oldest will let us stream. I have tried everything they have suggested to get it to work and nothing! It says it's connected, but will not even load any apps. And your lack of human support is a little disturbing, it's almost as if you don't give a **bleep** if people need help.
Furthermore, if the affected devices are Roku Express or Roku Premiere, please note that they are only compatible with wireless b/g/n networks on the 2.4 GHz spectrum. Ensure that your router is broadcasting a 2.4GHz Wi-Fi network for the device to connect to. You can check your device model by navigating to Settings > System > About.
You can also try configuring your router and use wireless channels 1, 6, or 11 which are the preferred channels in North America. Each time you change the wireless channel, you will likely need to apply/save changes before you are prompted to restart the router.
One more piece of information that might, or might not, be of help in solving your problem: who is your internet supplier?
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
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